Engaging managers to give performance feedback

Digital training and development is no longer a one-way street. Yes, you need your people to be engaged with their learning platform, but learning that sticks won’t happen without performance feedback. That is where your managers come in. They need to be engaged too.  The data is clear on this. Around 40% of employees actively […]



The trigger effect: learning reinforcement

You have designed the perfect development program. Your participants complete it, and then promptly forget 75% of it; welcome to the reality of human nature! German psychologist Hermann Ebinghaus quantified it with the forgetting curve. He demonstrated that a day or two after learning something new, most people forget about 75% of what they’ve learnt. He also showed that repetition […]



Brand consistency just got harder! How you can adapt to the challenge

Brand consistency is about more than logos and taglines. It underpins every aspect of your business, at least it should if done well. Branding is about the promises you make and keep to your customers. Brand consistency ensures that promises are met at every ‘moment of truth‘ between your organization and your customers. Failing to […]



How to deliver engaging and effective online blended learning

InivitinPYOu Pre-pandemic, the idea of online learning often referred to one-size-fits-all elearning programs — hardly engaging and rarely effective. Today, as we strive to keep our employees motivated and ready them for what’s ahead, blended online learning offers a real chance to make a difference in the performance of your teams. As the name suggests, […]



Blended program transforms managers into coaches at Capricorn

Salespeople are the frontline of many businesses and consequently, considerable resources are ploughed into their training. But when sales results don’t rise despite development sessions and supervision, what do you do? Australian automotive industry body Capricorn sought to improve their sales performance by improving the quality of the coaching given to their salespeople. This meant […]



Reboarding with empathy, how to keep it human!

Are you ready to bring your staff back to the workplace? With the lockdown easing, your business could give the green light any day. When you do get the go-ahead, you’ll have a small window of time to get everyone on board and playing by a new set of rules for a post-pandemic workplace. You’ll […]



How Comcast reduced their sales ramp-up and increased revenue per day

Over half of salespeople will miss their quotas and one in ten won’t even meet half of their quotas. These are the stark predictions of the latest Salesforce report. The reason? Because “sales teams fall short of rising customer expectations” as customers demand ever-more personalization. Telecommunications giant Comcast recognized this and re-invented their onboarding program […]



Delivering cultural alignment at ASL Group

ASL Group is one of the UK’s leading office automation suppliers. Starting out over 30 years ago, they focused on the latest tech of the time, fax and photocopy machines. But they kept a close eye on future technology trends and expanded to include telecommunications and IT networking. Seeing the opportunity to become the go-to […]



Secure onboarding in a UK Government department

An issue of security A UK Government department dealing with highly sensitive data faced the challenge of onboarding new hires in the digital age while meeting its absolute requirement for a secure onboarding process. All data created for and generated by the onboarding process had to be securely stored and access needed to be limited […]



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