For decades employee development has been about leading and instructing, the ‘top down’ approach. Then, about 10 years ago, L&D teams began a revolution, realising there is another way. Now, modern learning technology is widely oriented to this model. Employee development has become about supporting learners to follow their own path, one that suited their […]
Coaching feedback, how observation accelerates sales ramp-up
What difference would a 19% boost in the performance of your sales people mean for your bottom line? That’s what you can achieve with effective coaching feedback, according to a study by the Sales Executive Council. When onboarding new sales people, the focus is on getting them up to speed as quickly as possible on your […]
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