Digital training and development is no longer a one-way street. Yes, you need your people to be engaged with their learning platform, but learning that sticks won’t happen without performance feedback. That is where your managers come in. They need to be engaged too. The data is clear on this. Around 40% of employees actively […]
How Comcast reduced their sales ramp-up and increased revenue per day
Over half of salespeople will miss their quotas and one in ten won’t even meet half of their quotas. These are the stark predictions of the latest Salesforce report. The reason? Because “sales teams fall short of rising customer expectations” as customers demand ever-more personalization. Telecommunications giant Comcast recognized this and re-invented their onboarding program […]
Technician retention is crucial for knowledge sharing and creating deep expertise in your organization. However, two-thirds of US workers are not engaged with their work costing companies up to $600 billion a year in lost productivity, according to Gallup. Construction, utilities, repair and maintenance are no exception, with field technicians and engineers even more vulnerable […]
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