Create a feedback loop using evidence upload through mobile

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feedback loopA feedback loop is one on the most powerful tools for improving performance, many of our customers use the “upload” feature in On.Board to enable new hires to demonstrate evidence of task outcomes for review and feedback. One of our customers uses this digitally enabled feedback loop to support the developemnt of their field based technicians. New technicians, or those transitioning into new roles must solve real problems in the field, photograph or video their repair process, upload this evidence and submit it to their technical coach for review, assesement, feedback and certification.

Use of digital feedback loops has led to multiple benefits including:

Digital feedback loops using the “upload feature” can be used to upload reports, pdfs, videos, voice recordings and MS office documents. If you would like to know more about this feature and see it in action, please get in touch here.

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