Video rehearsal is an activity which recently caught our eye in On.Board. It involves the learner being presented with a scenario and then, as a service representative they make and upload a recording of their response to the situation. This recording is then reviewed by their supervisor and guided feedback provided.
Such a simple activity, yet so powerful. One of the main benefits being that the activity is performed in a risk-free environment.
What we mean by this, is that the learner gets to practice their skills in a controlled environment where they are free to make mistakes at no cost to the business.
By submitting their response for review by their supervisor, the learner gets the added benefit of receiving personalized feedback. This helps them improve further and increase in confidence when carrying out their role in the workplace.
If you would like to finding out more about building engaging video rehearsal that encourages participants to apply and embed learning, please get in touch!
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